Power listening: mastering the most critical business skill of all

Book Cover
Average Rating
Publisher:
Portfolio/Penguin,
Pub. Date:
2012.
Language:
English
Description
Listening is harder than it looks- but it's the difference between business success and failure.

Nothing causes bad decisions in organizations as often as poor listening. But Bernard Ferrari, adviser to some of the nation's most influential executives, believes that such missteps can be avoided and that the skills and habits of good listening can be developed and mastered. He offers a step-by-step process that will help readers become active listeners, able to shape and focus any conversation.

Ferrari reveals how to turn a tin ear into a platinum ear. His practical insights include:

Good listening is hard work, not a passive activity Good listening means asking questions, challenging all assumptions, and understanding the context of every interaction Good listening results in a new clarity of focus, greater efficiency, and an increased likelihood of making better decisions Good listening can be the difference between a long career and a short one
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ISBN:
9781591844624
9781469000466
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Grouping Information

Grouped Work ID 3bb76a94-919a-473f-2c14-92c0cba3fe89
full_title power listening mastering the most critical business skill of all
author ferrari bernard t
grouping_category book
lastUpdate 2017-01-17 04:25:31AM

Solr Details

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accelerated_reader_interest_level
accelerated_reader_point_value 0
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auth_author2 Pratt, Sean.
author Ferrari, Bernard T.
author-letter Ferrari, Bernard T.
author2 Pratt, Sean., hoopla digital.
author2-role Pratt, Sean., hoopla digital.
author_additional Bernard T. Ferrari.
author_display Ferrari, Bernard T
availability_toggle_broomfield Available Now, Entire Collection
available_at_broomfield Broomfield
callnumber-a HF5718
callnumber-first H - Social Science
callnumber-subject HF - Commerce
callnumber_sort_broomfield 658.45 Ferra
date_added 2012-08-14T06:00:00Z
days_since_added 1620
detailed_location_broomfield Broomfield Non-Fiction
display_description Listening is harder than it looks, but it's the difference between business success and failure. Nothing causes bad decisions in organizations as often as poor listening. But Bernard Ferrari, adviser to some of the nation's most influential executives, believes that such missteps can be avoided and that the skills and habits of good listening can be developed and mastered. He offers a step-by-step process that will help you become an active listener, able to shape and focus any conversation. Ferrari reveals how to turn a tin ear into a platinum ear. His practical insights include: Good listening is hard work, not a passive activity, Good listening means asking questions, challenging all assumptions, and understanding the context of every interaction, Good listening results in a new clarity of focus, greater efficiency, and an increased likelihood of making better decisions, and Good listening can be the difference between a long career and a short one
edition Unabridged.
format_boost 18
format_broomfield Book
format_category_broomfield Books
grouping_category book
id 3bb76a94-919a-473f-2c14-92c0cba3fe89
isbn 9781469000466, 9781591844624
item_details hoopla:MWT11212652||Online Hoopla Collection|Online Hoopla|eAudiobook|Audio Books|1|false|true|Hoopla||https://www.hoopladigital.com/title/11212652||Available Online||||, ils:.b19905981|.i24834439|Broomfield Non-Fiction|658.45 Ferra|||1|false|false|||||On Shelf|Oct 13, 2016|mdnfa||
itype_broomfield hardcover book
language English
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lc_subject Business communication, Listening
lexile_code
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literary_form Non Fiction
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local_callnumber_broomfield 658.45 Ferra
local_callnumber_exact_broomfield 658.45 Ferra
local_callnumber_left_broomfield 658.45 Ferra
local_days_since_added_broomfield 1620
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owning_library_broomfield Broomfield
owning_location_broomfield Broomfield
physical 1 online resource (1 audio file (5hr., 30 min.)) : digital., xiv, 189 p. ; 24 cm.
popularity 2
primary_isbn 9781591844624
publishDate 2012
publishDateSort 2012
publisher Gildan Audio :, Made available through hoopla,, Portfolio/Penguin,
rating 2.5
rating_facet oneStar, twoStar
record_details hoopla:MWT11212652|eAudiobook|Audio Books|Unabridged.|English|Gildan Audio :|2012.|1 online resource (1 audio file (5hr., 30 min.)) : digital., ils:.b19905981|Book|Books||English|Portfolio/Penguin,|2012.|xiv, 189 p. ; 24 cm.
recordtype grouped_work
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scoping_details_broomfield ils:.b19905981|.i24834439|On Shelf|On Shelf|false|true|true|false|false|true|999||
subject_facet Business communication, Listening
table_of_contents Listen up! -- Listening is worth the effort -- What kind of listener are you? -- Respect your conversation partner -- How to keep quiet - most of the time -- Challenge all assumptions -- Keeping your focus -- Sorting the chaos -- What is the mandate? -- What is the plan? -- What is the team? -- How will we get it done? -- Is it getting personal? -- Reaping the benefits -- Connecting better listening to better judgment -- Changing your organization through listening -- Conclusion -- What to do on Monday morning.
target_audience Adult
target_audience_full Adult
title Power listening : mastering the most critical business skill of all
title_display Power listening : mastering the most critical business skill of all
title_full Power listening : mastering the most critical business skill of all / Bernard T. Ferrari, Power listening: mastering the most critical business skill of all [electronic resource] / Bernard T. Ferrari
title_short Power listening :
title_sort power listening mastering the most critical business skill of all
title_sub mastering the most critical business skill of all
topic Business communication, Listening
topic_facet Business communication, Listening